Supervisor-Mahmood-District Resources

  • For urgent safety or public works issues:
    • If you are experiencing an emergency, please call 9-1-1 immediately.
    • SF 311: Call 3-1-1 or download the mobile version here. 
      • Once you have submitted a request, please email our office the 311 case number and screenshot of the request so we can follow up with the related departments. 
    • SFPD Non-Emergency Line: (415) 553-0123
    • Police Station Finder
      • Tenderloin Station: (415) 345-7300
      • Northern Station: (415) 614-3400
      • Park Station: (415) 681-6487
  • Homelessness & Outreach Support:
    • SF HOT (Homeless Outreach Team): (628) 652-8000
    • Adult Coordinated Entry Access Points 
      • Get help on housing problem solving, assessment, prioritization, and referral to housing and other community services for San Francisco adults experiencing homelessness.
    • Adult Shelter Reservation Form 
      • Call the San Francisco Homeless Outreach Team (SFHOT) to request outreach and connection to available resources at: (628) 652-8000
  • Mental Health Support:
    • SF Mental Health Access Line: (888) 246-3333 (available 24/7)
    • SF Behavioral Health Access Line: (415) 255-3737 – 24/7 for mental health or substance use concerns
  • Tenant & Housing Support:
    • SF Rent Board: (415) 252-4600 or sfrb.org
    • Eviction Defense Collaborative: (415) 659-9184 or evictiondefense.org
    • Housing Rights Committee of SF: (415) 703-8634

 

  • Immigration Resources
    • Rapid Response Hotline: (415) 200-1548
      • Call to report ICE activity in San Francisco. Support available in Spanish, Arabic, Cantonese, and Mandarin. Please use this line only for ICE-related reports.
    • SF Immigrant Legal & Education Network (SFILDC): sfildc.org
      • Provides free, culturally competent legal services, education, and advocacy to support and protect immigrant communities in San Francisco.
  • D5 Intern/Volunteer Opportunities 

Interested in joining our office as a volunteer or intern? Learn more or apply here.

 

Resources for Residents Impacted by the Safeway Closure

SFMTA Accessibility Services

With the upcoming closure of the pharmacy at the Safeway site, older adults and people with disabilities may benefit from the following San Francisco Municipal Transportation Agency (SFMTA) programs:

Shop-a-Round Program

Shop-a-Round is a convenient, low-cost shuttle service provided by the SFMTA that assists seniors and people with disabilities in traveling to grocery stores or supermarkets within San Francisco. The service offers personalized assistance not available on standard public transit. As of January 1, 2025, the fare for a one-way trip is $2.75

Essential Trip Card (ETC) Program

Essential Trip Card (ETC) Program provides assistance for essential taxi trips to alternative pharmacies and other necessary destinations.

  • The ETC Program is designed to support seniors and people with disabilities by covering an estimated 1-2 essential taxi trips per month.
  • Eligibility: Individuals must be 65+ years old or have a qualifying disability to enroll.
  • Application Process: Primarily conducted over the phone by calling 415-351-7053.
  • General Information: Essential Trip Card Program

Upcoming Info Sessions on SFMTA Accessibility Programs

  • February 24th at 11 AM
    • Where: African American Art & Culture Complex (762 Fulton St, San Francisco, CA 94102)

 

Community Food Access Resource

 

Booker T. Washington Community Service Center's “Food to Freedom'' Food Justice program provides an array of weekly, free culturally-appropriate and quality food services and educational opportunities to the San Francisco District 5 community through a Black cultural lens. BTWCSC programs aim to radically transform the local food distribution system by centering a “Black Led, Black Fed” ecosystem, a farm-to-community center initiative that nourishes bodies, minds, and souls.

 

To access these programs, please fill out this interest form and a BTWCSC staff member will get in touch shortly. Please note that filling out the interest form does not guarantee immediate enrollment. All interested participants must complete a formal intake. We appreciate your patience and cooperation.